FAQ’S

Find Answers About Apple Products & Services 

Do you have more questions?

We’re here to help! Whether you’re curious about product features, pricing, warranty, or need support with your recent purchase, our team is ready to assist you. 

What services does Mactech offer?

We’re your end-to-end tech partner:

✓ New Devices: Latest iPhones, iPads, Macs & accessories from Apple

✓ Trade-Ins: Get cash/credit for your old device 

✓ Repairs: Expert screen replacements, battery swaps & more

✓ Flexible Shopping: Buy online for pickup/delivery or visit our stores

Are Mactech products original and under warranty?

Guaranteed. Every item is:

  1. 100% authentic (direct from manufacturers)
  2. Covered by standard brand warranty (1-2 years)
  3. Eligible for extended protection plans
Does Mactech buy or exchange old phones?

Yes! Two easy options:

Buy:

  • Instant credit toward new purchases
  • Free device valuation in <2 mins

Sell :

  • Get paid the same day
  • No hidden fees
Can I place an order online and pick it up in-store?"

Absolutely! Here’s how it works:

  1. Shop online 24/7
  2. Select "Pick Up" at checkout
  3. We’ll notify when ready (often <1 hour!)
  4. Grab & go – no lines
What authentic Apple accessories does MacTech sell?

Genuine Apple accessories available:

  1. MagSafe chargers & cases
  2. AirPods (all generations)
  3. 20W USB-C power adapters
  4.  Lightning cables (MFi-certified)
Is my old iPhone eligible for trade-in?

We accept ALL iPhones from:

  • iPhone 6 through iPhone 14 series
  • Any condition - cracked screens, battery issues, even water damage
  • All storage capacities (16GB to 1TB)

Contact us

Reach Out to Our Team

Have a question, suggestion, or just want to talk basketball? Our team is always ready to connect and support your journey